Endace and Dynatrace Team Up to Drastically Improve Data Center Problem Identification and Resolution

New Integration Empowers Operations and Network Teams to Resolve Issues Using Both Real-time and Retrospective Performance Analysis, With Packet-level Detail

May 20, 2014 – Endace, a world leader in high-speed monitoring, recording, and Dynatrace, a leader in application performance management (APM), today announced the availability of the Endace FusionTM Connector for Dynatrace’s APM’s Data Center Real-User Monitoring (DC RUM) solution. The Endace Fusion Connector for Dynatrace DC RUM represents a commitment by both companies to deliver the best-of-breed application-aware network performance management (AA-NPM) solutions that customers and resellers need to meet the challenges of today’s networks.

“The lines separating the traditional APM and NPM markets have blurred, and the framework of these solutions are inextricably linked. Solutions for today’s high-density, highly virtualized networks require both on-demand and retrospective network data to aid in the resolution of difficult application performance issues,” said John Van Siclen, general manager of Dynatrace’s APM business unit. “The combination of Dynatrace APM’s DC RUM and EndaceProbe Network Analytics Platform provides the high-accuracy, highly scalable solution to ensure the availability of networked applications.”

“One of the greatest challenges when troubleshooting application performance on dense 10GbE networks is capturing and accessing relevant network data,” said Mike Riley, Endace senior vice president and general manager. “With this new Endace Fusion Connector for Dynatrace APM’s DC RUM, we provide real-time performance monitoring and efficient access to historical packet-level data, so when a subtle or intermittent problem occurs, customers can quickly discover the root cause. The combination of these tools in a best-of-breed AA-NPM solution for our customers will significantly speed the resolution of difficult issues, and provides our channel partners with a competitively-priced solution for their customer base.”

The Endace Fusion Connector for Dynatrace APM’s DC RUM automates workflows by allowing the exchange of alerts and packet-level data in real-time, providing users with true end-to-end application performance and network visibility from Dynatrace APM’s DC RUM dashboard. In addition, the Endace Fusion Connector for Dynatrace APM’s DC RUM enables lossless data collection for customers migrating from a 1GbE to 10GbE-based network environment, allowing customers to increase their network speed while maintaining complete network data capture and storage.

The benefits to end users of the Endace Fusion Connector for Dynatrace APM’s DC RUM include enabling rapid collaboration between network and application teams, immediate data availability to aid troubleshooting, the ability to collect and collate data from multiple points on their network, and the availability of contextual packet-level data for post-event forensics and analysis. The Endace Fusion Connector for Dynatrace APM’s DC RUM is part of the Endace Fusion Ecosystem™ program, and is available as part of DC RUM version 12.2. This development represents an ongoing commitment by Dynatrace and Endace to provide customers and channel partners with best-of-breed APM solutions.