Technical Writer

Do you want to work for a world leader in network monitoring technology?

We are looking for a hands on, detail oriented professional to join our Technical Marketing team. You will be delivering relevant customer focused, concise and direct technical literature that enables users to get the most from Endace products and integration partners. This includes scenario, user and programming guides, installation manuals, application notes, demonstration videos and online help systems.

Who We Are Looking For

To be successful, you will have the ability to work with a remote team, independently working to deadlines as you work to become familiar with our products and effectively liaise with subject matter experts during and after product development to source technical content. Your prior experience technical writing in a software development or IT environment has given you these abilities as well as

  • Ability to translate highly technical information in raw form into a well-presented, easily understood documents
  • Understanding of software development lifecycles and associated quality assurance processes
  • Familiarity with IT and Networking terminology and concepts
  • Competence with a technical documentation tool flow that may include, but is not limited to, tools such as Madcap Flare, MS Office, Adobe Creative Suite, as well as experience in single source and online outputs.

We ask a lot, but we also like to ensure you are well looked after. Our comprehensive salary and benefits packages are at the top end of the market - if the business does well so will you. Our flat company structure and collaborative culture get the best out of our people who, like our customers, are made up of individuals from around all over the world. Our inclusive mix of cultures, age ranges, ideas and knowledge makes Endace a progressive place to work.

What we do

Endace is an award-winning, world leader in network monitoring technology, and we have offices based in New Zealand, Australia, the United Kingdom and the United States.

Our network recording and visibility solutions are used by some of the world's biggest companies to monitor some of the fastest, most powerful networks on the planet, increasing network security and performance. Banks and financial traders, healthcare organizations, telcos, retailers, governments and military trust Endace products to help manage critical data networks.

We partner with world-leading technology companies - such as Cisco, Darktrace, IBM, Palo Alto Networks, Splunk and many others - which leverage Endace technology to integrate high-speed packet capture into their solutions and host their applications on the EndaceProbe platform.

How you can be part of Endace

If you want to continue your career with technology and a team of capable, motivated individuals, we'd love to hear from you. You can click on the apply now button or find out more information at careers@endace.com.

Endace is committed to the principle of equal employment opportunity and to creating an inclusive environment for all.

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